Auto Care Central

K Collins 2 months ago

HIGHLY HIGHLY RECOMMEND. I took my car to SIX different repair shops, no one could figure out the issue I was having with my car stopping unexpectedly. I met the owner Jeff at an event an explained to him my problem and he suggested to bring it in for him to take a look at it. I was very frustrated and discouraged that my only option may have been to have to buy a new car. On one last attempt I tried Jeff. The diagnostic process was the most impressive I have ever experience. They take pictures of everything and give a detailed report with the supporting pictures of the recommended repairs in order of urgency and/or importance!! Like a "TO DO LIST"! They were extremely detailed in their explanation of what they found as the issue, and very patient with my questions. Once I got my 2013 Ford Explorer back no one could convince me that I didn't suddenly have a 2026!! My car is running better than it had since the early years of my purchase, finally affording me a peace of mind. They provide a much appreciated level of honesty and professionalism that in their industry (and the world right now) is very rare. I 1000% times 10 recommend Auto Care Central for any auto issues tin

Felicia Avent Few 2 months ago

I had a great experience at Auto Care Central. From the moment I walked in, Mike took the time to explain their process and emphasized their commitment to transparency in both pricing and diagnostics. They performed a thorough inspection of my vehicle and clearly explained what they found and what I could expect throughout the repair. They replaced my high-pressure fuel pump, and I appreciated that the repair came with a two-year warranty, which gave me added peace of mind. I also want to recognize Jeff for his excellent customer service. He let me know that the technician had to put $20 worth of fuel in my vehicle to complete the required road test. When my daughter picked up the vehicle, Jeff graciously waived the fuel charge. That thoughtful gesture, along with their honesty, professionalism, and clear communication, made a lasting impression. I highly recommend Auto Care Central to anyone looking for trustworthy, transparent, and customer-focused auto repair service.

Ashley Rich 2 months ago

I took my car in for an A/C repair, and the staff did an excellent job explaining the entire process. They took the time to explain the importance of performing a thorough diagnostic to ensure my vehicle was repaired correctly. They were efficient and provided a detailed diagnostic report that included photos and transparent pricing for the recommended repairs. After the A/C repair, I had my oil changed at a different shop. Shortly afterward, my car began smoking, and I initially thought it was related to the recent A/C repair. Even though it was after business hours, the owner responded immediately, told me to bring the car back right away, and even offered me an Uber to and from the shop. They performed another complete diagnostic and discovered that the other shop had overfilled my engine with oil. They provided me with a detailed report to take back to the oil change facility. Their quick action likely saved my engine from serious damage. I am incredibly grateful for their honesty, professionalism, and outstanding customer service. The quality of their work, fair pricing, and genuine concern for their customers truly set them apart. I would give this shop 10 stars if I could. I

Javier Ochoa 3 months ago

Was needing a 4 wheel alignment and in a hunch I decided to stop and man was i right, as soon as I got there Jeff Rieger and Mike Winchester were there being extremely attentive and full of answers to all my questions. They made me feel very comfortable and did my alignment. Quick and great service they give you. I will definitely be using them anytime I need auto service and will recommend them to anybody that needs there service. Extremely satisfied....

Semay Rashad 6 months ago

Auto Care Central is a Super "A" complimentry Dream Team of Repair professionals. My wife and I had her 2014 Cadillac CTS towed to 4 different shops before finding this place of the nicest, honest, transparent owner/operator Jeff and Head Auto shop Manager Michael. We wasted out our AAA towing service limit trying to find an honest capable mechanic. We were told by 3 local repair shops in Grand Prairie I wont mention thier name or location as well as a Buick Dealer in Arlington, that all said Yes, Yes, Yes we can get it done only to come back 2-3 days later saying the parts we needed were out of stock Nationwide with no date of when it will be back in?? We had mentioned this in advance but they insisted yes we can find it and do it. This was regarding a coolant hoses leaks we were having front to back. To make a long story short, Michael.and Jeff told my wife over the phone they would try to see what they can do. They didn't over promise and under deliver like the other places we wasted time at and money but Michael and Jeff did their research and figued out a way to get hoses and back leak to stop in less than a week which seemed like a miricle. We were totally blow away bc how